Director of Client Services

Ray Magee, Director of Client Services

Ray Magee Director of Client Services Ray first joined ATR in 2010 as the primary Business Development Manager for the central US region.  During his tenure Ray helped ATR sales and marketing teams expand nationally and he is currently forming a new client services department which will be based out ATR’s original corporate headquarters building located in Pontiac Illinois.    The Client Services team will benefit from  his vast knowledge of ITAD/ITAM management solutions and his 30+ years of Sales and Customer Support experience.  In his spare time Ray enjoys golfing and visiting his children who attend college abroad.

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Business Development Team

Paulina Monteros, Sales Manager San Antonio TX

Paulina EspinosaPaulina Espinosa de los Monteros joined the ATR Account Manager Team on July 2018 bringing her passion for the Environment. She wants to develop new solutions to resolve contamination and educate people about the problems that the planet is having in these days.

She got her Biology Degree at the University of Texas at El Paso, she is bilingual since her native language is Spanish. Her hobbies are hiking, swimming, running, and cooking. Her main goal in life is to have a planet we can live, love and play on.

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Randy Coons, Business Development Manager

Randy Coons Business Development Manager

Randy Coons has been with ATR since 2014 with a focus on compliance and digital data security.  With over 15 years in commercial account management and development, Randy brings experience with Healthcare Organizations, Educational Institutions, Government Entities and Financial Institutions in the areas information privacy, legislative/regulatory compliance and data security.

His experience is of benefit to our ITAR and Secure Destruction customer projects.

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James Allen Jr. (Jerry), Business Development Manager

James Allen Jr. (James)

James (Jerry) Allen Jr. joined ATR in the fall of 2019. Hailing from Richmond, Virginia he lives not far the ATR facility in the Bon Air neighborhood. After graduating from the Virginia Military Institute (VMI) in 1992 he worked briefly in the Outer Banks of North Carolina, as well as, in Atlanta Georgia for a glass architect. Returning to Richmond in the late 90s he began his rewarding career in logistics. Initially working in sales for an expedited freight company for 10 years and then a nationwide relocation company for another 10. Jerry joined the ITAD world in 2008 as a logistics manager and quickly rose through the ranks to account management, business development management and on to an executive account management role for the OEM division. Here at ATR Jerry will hold the title of senior business development manager and plans to grow a promising Richmond and Tidewater area market, as well as, expand ATR’s footprint-not only in the Commonwealth but throughout the East Coast.


Jerry has two daughters both attending school in the Richmond area & a wife who works for the National Park Service also in Richmond. When not at work he enjoys spending time with his family and friends: fishing, canoeing, hiking, seeing live music whenever possible, attending sporting events and exploring the country by vehicle and on foot.

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Pete Swavely, Business Development Manager

Pete Swavely ATR Business Development Manager, East Coast Region

Pete Swavely joined the ATR Business Development Team in late 2019.  An industry veteran, Pete brings 14+ years of experience to ATR, with extensive expertise in electronics resale and niche recycling markets.  Upon entering the industry in 2005, he founded resale operations for a prominent regional electronics recycler, and grew that portion of the business for the next decade before entering into an Outside Sales role in 2014.  Pete prides himself on an ability to find solutions for complex and diverse customer needs.

Pete resides in Allentown, Pennsylvania, and is a native of the beautiful Lehigh Valley.  An avid outdoorsman and seeker of novelty, his hobbies include metal detecting, rockhounding, mushroom foraging, and Disc Golf.  Pete also enjoys spending time with his young and growing family.


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Regional Account Management Team

Megan Eaton, Regional Account Manager Pontiac IL

Megan Eaton ATR Regional Account Manager

Megan Eaton joined the ATR customer service team in 2017. In the last years, she developed excellent communication skills by working closely with the Business Development Managers and their customers. Her main duties consisted on billing, reporting, and identify customers’ needs to achieve satisfaction. Megan joined the account manager team in November 2020 and her goal is to bring her experience into the sales team and build strong relations with customers through open and interactive communication.

Megan earned an Associate’s Degree in June 2016 from Kaplan University. On her free time, she likes to go outdoors and play games with her two kids.

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Customer Service Manager

Now Hiring Customer Service Manager in Pontiac IL.

Customer Service Manager

Rapidly expanding business is looking for a motivated individual who can grow with us and fill our open Customer Service Manager position.

This position is responsible for managing a team of customer service representatives to ensure our clients and prospective clients receive the best possible service.  The Customer Service Manager motivates, encourages, and trains on consistent and error free communication, and manages billing and reporting to upper management and our customers to ensure ATR is recognized as the industry leading company of choice.

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