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All sales are final. Return
of non-defective product within the first 30 days from
date of purchase will be subjected to a 15% Return Fee. |
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Sales Tax will be charged
on all orders delivered to an address in Illinois (IL) |
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Customer must inspect all
goods upon receipt and notify ATRecycle.com within 7
business days if any products are missing or damaged. |
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Shipping fees and/or Return
shipping costs are not refundable and are the sole
responsibility of the customer. |
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Only defective product
returns will be accepted after 30 days for repair or
replacement only. |
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Products sold with a
Manufacturer or Direct Warranty must be returned
directly to the product manufacturer for repair or
replacement. For these items, the warranty policy from
the product manufacturer explicitly requires that any
returns, repairs etc. be requested and processed
directly by the consumer (or "end-user") of the item. |
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Due to licensing and
copyright laws, we do not accept returns on software
once a package has been opened. Defective software will
be exchanged for the same title only. |
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To return a product you
must obtain a Return Merchandise Authorization (RMA)
number. ATRecycle.com will not accept returns without prior
authorization. |
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RMA numbers are valid for
30 days. RMA numbers will not be extended and will be
closed upon expiration. You must contact ATRecycle.com to
obtain another RMA number. |
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Once the RMA has been
issued you will receive an email explaining what to
expect during the return process. It is highly
recommended that you use the non-prepaid address label
provided on the lower portion of the RMA email sent out
upon generation. If the return is a multiple box
shipment the RMA number must be marked on all packages
returned. All packages returned must have the RMA number
displayed in large bold letters on the outside of the
box. |
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Unauthorized or Unmarked
returns will not be honored and may be refused upon
receipt and/or shipped back at the customer’s expense. |
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Shipments that are refused
without authorization, or that are returned due to an
invalid address, are subject to a 15% Return Fee plus
applicable handling fees. |
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All product(s) must be
return as originally received to include original
packaging, manuals, documentation, and all bundled
accessories. Returns must be packaged appropriately as
to minimize any unnecessary damage during transit.
Product(s) damaged during shipment will invalidate both
the warranty and RMA and will be returned to the
customer at the customer’s expense. |
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All Warranty Exchange
replacements are subject to product availability. If an
exact replacement is not available upon testing
ATRecycle.com will substitute the product(s) with a similar,
suitable, or upgraded product(s) of equal or greater
value within 7 to 10 business days. If none of these
options are available ATRecycle.com will credit the
customer’s account based upon current market value of
the received product(s). |
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Other than Gift
Certificates, credits expire 6 months after the date
they are issued. |
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ATRecycle.com will not be
responsible or held liable for any incidental or
consequential damages arising from the use or misuse of
any product(s) it sells. |
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Per product descriptions,
compatibility can be reasonably assured in most cases
but can never be guaranteed; a product that is
incompatible in a specific hardware/software environment
is not therefore automatically "defective". |
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ATRecycle.com reserves the
right to refuse service to anyone. |
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Return Policies subject to
change without prior notice. Customer should review
these return policies prior to making purchase. |
